VoIP Kent

Cloud hosted VoIP telephony works in much the same way as a traditional telephone system but without the control unit being located on the office wall or in the server cabinet. You can have deskphones, wireless phones, DECT phones, laptop softphone apps and smartphone apps.

Market research has shown that most UK businesses believe they need a better communications network to deliver higher customer service levels.  This is possible with cloud hosted VoIP telephony as it is very flexible, configurable, feature rich, economic, expandable and importantly it's very cost effective

About Phoenix Link UK

Phoenix Link UK are a professional closed hosted VoIP telephony and business internet access managed service provider.  We are based in Kent with our customer service office in Herne Bay.  We provide a comprehensive range of telecommunication services to businesses with an emphasis on being expert providers of cloud based hosted VoIP telephone systems. 

We pride ourselves on giving the best value and an outstanding personalised solution for your business.

CallSwitch

CallSwitch is a could based VoIP telephony platform that provides your business with telephones without the need for an on premises control unit.  All that the telephone handsets require to work is suitable internet access, so mobile and multi site use is easy to configure

The CallSwitch system works particularly well with business grade Yealink handsets

The CallSwitch telephony system also includes the Desktop/Laptop Communicator softphone which can be used to supplement the desk handsets or be used as a standalone solution

Inbound Numbers

Inbound numbers is a telephone number that you choose where it rings when someone calls it.  It can be a local telephone number or from an area of your choice.  There are many benefits to being able to do this, for example people are not put off by you not having a local number, they dial your telephone number with its local area code but you are actually in your office in London/Paris/Glasgow....

As Inbound numbers are hosted in "the cloud", on a data server connected to the PSTN, calls made to that number can be routed to any device, anywhere that can receive a telephone call, anywhere in the world!!